From Google and Facebook to TripAdvisor, Airbnb, Hotels.com, and WeddingWire — SmartPromo helps you request, monitor, and respond to reviews across the platforms your customers trust.
Respond yourself through the Conversations Hub, or let one of our AI Assistants handle it in real time.
Before booking, dining, or calling, customers check your reviews. They don’t just look at your website — they look at Google, Facebook, TripAdvisor, Airbnb, Hotels.com, WeddingWire, Yelp, and more.
SmartPromo connects them all, giving you one place to collect more reviews, monitor every comment, and respond instantly — so your reputation works for you, not against you.
Don't worry, we can help!
Hospitality & Travel → TripAdvisor, Hotels.com, Airbnb.
Events & Weddings → WeddingWire, The Knot.
Local Services → Google Business Profile, Facebook,
Restaurants & Cafés → Google, UberEats, TripAdvisor.
Reply to Google and Facebook reviews automatically.
Handle incoming DMs and IMs from customers.
Escalate or flag negative reviews instantly.
Multi-lingual response , keeps every customer engaged
Don't worry, we can help!

Automated Review Requests
Send requests right after service via WhatsApp, SMS, or email.

Showcase Your Best Feedback
Publish 5-star reviews on your website, your digital business cards, or social media.

Multi-Platform Coverage
Google, Facebook, TripAdvisor, Airbnb, Hotels.com, UberEats, WeddingWire, The Knot — all in one dashboard.

Negative Review Alerts
Get notified instantly so you can address issues before they spread.

Full Reputation Dashboard
Track ratings, review volume, and response times across all platforms.

Ai-Powered Responses
Connect Reviews to your Conversations Hub and CRM - add AI Assistant for automatic follow-up.
Ready to get started?
More Reviews – Automated requests increase volume quickly.
Better Ratings – Positive experiences get amplified; negatives are managed.
Instant Replies – No review, DM, or chat goes unanswered.
Cross-Industry Fit – Hotels, restaurants, wedding planners, tour operators, service providers.
SEO Boost – More frequent positive reviews improve local search ranking.\
The Speed of AI with Your Personal Touch

A local AC company was struggling with only 3 online reviews. After 60 days with automated review requests:
They received 48 new 5-star reviews
Their Google ranking jumped into the top 3 for their area
Calls from new customers increased by 35%

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